Why rent when I can own?

This is the part you never have to replace again! Gone are the days of having to purchase an expensive phone system, pay the phone company for phone lines, and pay a “phone guy” to come out to make changes, etc. Your current phone system can be removed and recycled. In the past, companies usually purchased phone system hardware at a large capital expense and owned it for a long period of time; a fixed set of phones and capacity was purchased and it needed upgrading (at an additional capital expenditure) as the company grew. Think about it. Buying a phone system is like buying a car. Just a few short years after the purchase of a premise-based phone system, it’s out of date and worth just pennies on the dollar. You don’t want to waste your precious capital on hardware, software, and professional services. Especially when the quality, reliability, and business continuity of our hosted 网络电话 telephone system rivals traditional high-end enterprise phone systems.

Does your phone system replace my current phone provider?

Yes! We replace your phone company. We provide the hosted telephone system, along with the “phone lines” for you to make calls. Your “phone bill” goes away and you will have a single monthly invoice from us. Best of all, you never have to deal with “the phone company” or “cable company” again! You would still have an invoice for your Internet service from your ISP.

Is it easy to make changes to the system?

With our hosted 网络电话 system all phone support is included with your monthly service. If you need a change made just let us know and we will get it done in a timely manner.

Can I conduct conference calls?

Yes, you can! Users can make 3-way conference calls right from their desk phone. We also have a conference bridge solution that allows anyone to call into your system for large group calls & conference calls.

What phones are supported? Will my current phones work with your system?

1010 Technology Center provides Yealink phones. If you’re currently using another hosted telephone provider & have phones from them, chances are you can use them with our system as well. Otherwise, we will help you select the right phones for your business needs.

Can I keep my existing phone number?

Absolutely! We handle porting your phone number over to our system which takes 5-7 business days.

What are the benefits of switching to a hosted 网络电话 system?

A hosted 网络电话 telephone system is a complete business solution that includes calling plans and has all of the functionality of a traditional phone system but a hosted solution offers enhanced flexibility, scalability, significant cost savings & advanced features.

How does a hosted 网络电话 system work?

With a hosted 网络电话 system you don’t have physical phone lines at your office any longer. Everything is hosted on our secure server. Your calls then go through the internet to all of your connected & registered devices for your extension.

What happens if my internet connection goes down?

We usually recommend having redundant internet connections with two different internet service providers but you don’t have to. Your calls will automatically stay contained within your voicemail system allowing callers to leave voicemails still. We can even forward your calls to any telephone number you want if your internet goes down. Our mobile app can also be used as a backup so you will never miss a call!

Do you provide fax services?

Yes! We offer a virtual fax solution where inbound faxes can be sent to your email in PDF form & you can also send faxes out from your email as well or use our portal. If you want to keep your physical fax machine we have a solution for that as well!

How is your service different from the national 网络电话 providers I have read about?

The big, national providers rely on the “sell, ship and pray” method of implementing a hosted telephone service. This means they sell you the service, ship your phones, and pray that they work. Here at 1010 Technology Center we analyze your local area network (LAN) along with the quality of your Internet connection (WAN) and make recommendations to ensure that your call quality will be near perfect. We will properly configure your router for 网络电话 traffic, or advise you if you need an upgrade before using 网络电话. We then personally install all of your new phones and provide hands-on training for your employees.

什么是托管PBX & 网络电话?

托管的PBX(专用交换机分支或电话系统)利用网络电话(互联网语音协议)技术. 通过托管网络电话电话服务解决方案, 你的电话服务是通过你的互联网连接提供的. 该技术允许您将多个办公室或用户组合在一起, 即使他们相隔数百英里. 您的客户将看到一个无缝的过渡，无论您是接听电话到自动助理, 操作符, 或呼叫队列. 你可以把电话转到世界各地, 记录电话, 暂停通话, 或发送呼叫到任何用户的语音邮箱与按下按钮或点击鼠标. 所有的设置和配置都是由1010技术中心的团队完成的.
这意味着我们增加用户, 修改语音信箱密码, 改变的问候, 添加节日信息, 或者甚至改变你打电话到公司的方式.

网络电话是指通过高质量宽带连接访问的电话服务. 网络电话通常比传统的替代方案更具成本效益和可扩展性. 同时支持托管PBX和网络电话, 你和你的团队可以在办公室工作, 从家里, 在路上, 或者通过笔记本电脑, 同时利用您公司的通信解决方案来帮助维护和提升您的形象和业务.